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The Oracle

Shopmobility

AssessAble V2

We work in collaboration with AccessAble to give you detailed information about accessibility at The Oracle. They have produced an Accessibility Guide for The Oracle, which includes facts, figures and photographs to help you plan your visit with us. You can read The Oracle’s guide here

Shopmobility at The Oracle The Shopmobility service provides a range of motorised and manual wheelchairs that can be hired free of charge to make getting around the centre that bit easier. It’s available for anyone who needs help with mobility – young or old, whether the disability or injury is temporary or permanent.

The dedicated Shopmobility centre at The Oracle is located in our Holy Brook car park on Level 1. Two forms of ID, one with an address on will be needed to register for the service.

It’s available seven days a week:  

Mon – Fri: 10am-5.30pm Saturday: 10am-5.30pm Sunday: 11am-5pm

You will need to book in advance, so please call 0118 965 9008. Or email Customer.Services@TheOracle.com Changing Places facility We are proud to have a state of the art Changing Places facility at The Oracle, located on Riverside level of the centre alongside the main customer toilets. Our Changing Places facility features:

  • The right equipment:

  • Enough space:

  • A safe and clean environment:

The Oracle also provides disabled parking spaces with easy access to the centre – see parking for more information. Plus you’ll find accessible toilets and lift access to all shopping levels.  

No pets are allowed at The Oracle. Assistance dogs are only permitted within the centre and The Riverside.