The Oracle

Contact Us

Customer Services

To get in touch with customer services, please contact:

0118 965 9000

We love getting feedback from our visitors, so please do share your thoughts, suggestions and comments regarding your shopping experience at The Oracle. You can email us using the form below.

The Customer Service Desk is located on Level 1 near House of Fraser.

Lost Property - Please click here:

Charity & Community

If you are a small registered charity, community interest company, community group/organisation operating local to the centre requesting mall, unit or external space for a charitable event, community project or activity you can submit your request via this simple form here.

If you are a national charity requesting space to fundraise or promote your charitable activity, please visit