The Oracle

Contact Us

Customer Services

To get in touch with customer services, please contact:

0118 965 9000

or use the 'Contact us' button below.

The Customer Service Desk is located on Level 1 near House of Fraser.

Lost Property - Please use the form below or direct phone number/email above

Charity & Community

If you are a small registered charity, community interest company, community group/organisation operating local to the centre requesting mall, unit or external space for a charitable event, community project or activity you can submit your request via this simple form here.

If you are a national charity requesting space to fundraise or promote your charitable activity, please visit