Following government guidance, the majority of our stores have reopened however this does not include our Customer Service Desk which remains closed at this time. We are continuing to take orders for gift cards online via this website and our posted service remains available. Should you wish to select that option, a gift card will be posted directly to the recipient. We will reopen our Customer Service Desks as soon as possible and will update this site with more information.
Expired gift cards: If you have a gift card that has expired while the centre was closed, we will be happy to extend the expiry date so that you have time to use it as we reopen. To do this, please call our Gift Card Support number which you will find on the back of your gift card. If you have a virtual gift card you can find the contact number in the footer of the web page where you check your balance.
We will update our website and social channels whenever we have new information regarding the centre reopening so please do check back.
Gift Cards - give the gift of shopping
If you're finding it hard to find that perfect present or you’re shopping for the person who has everything, The Oracle Gift Card is the ideal solution – allowing friends, family and colleagues to enjoy the ultimate shopping and leisure experience. The gift card gives shoppers the freedom and choice to shop with top fashion and lifestyle brands and also in a diverse range of delicious restaurants.
The great thing about The Oracle Gift Card is that it’s a Prepaid Mastercard, so shoppers can use it in stores like it’s their own debit or credit card. You pay only what you put on the card – there are no additional charges. The Oracle Gift Card is available from £5 to £1000 denominations and can be purchased online or at the Customer Service Desk. Any purchase made over £500 must be made with a debit/credit card.
Gift cards are valid for 12 months from the date of purchase.
The Oracle Gift card is accepted in all stores, bars, cafes and restaurants except in Supercuts, Franco Manca, Nespresso, Millie's Cookies, My Cookie Dough, Vue Cinema and Temporary kiosks. House of Fraser is currently not accepting the House of Fraser Gift Card.
The retailers not currently accepting The Oracle Gift Card are subject to change.
Gift List Service - the ultimate shopping experience
Give your friends, family and colleagues the ultimate freedom to choose something they truly desire. The Oracle Gift List is the perfect solution for people to contribute to a gift card that you can then use within the stores at The Oracle.
Whether it’s for a birthday, Christening, wedding, retirement, Christmas or other special occasion, you can set up a Gift List page and share with family, friends or colleagues who can then make a monetary contribution. You will be able to view all of the people who have contributed to your Gift List and when the big day arrives, you can then close your list and come in centre to collect your loaded gift card. It’s that simple.
Please note: Corporate Sales is unavailable at this time. Please check back when the centre is open.
Corporate orders can be placed via the link under Buy a Gift Card.