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Terms & Conditions



Terms & Conditions of Use of Website and App

Please read these terms and conditions carefully before using this website and app. By using this website and app, you signify that you have read and accepted these terms and conditions. If you do not agree to these terms and conditions, do not use this website and app.

Information Purposes Only

This website and app is owned by Oracle Shopping Centre Limited and provides information of a general nature and is designed for information purposes only and should not be relied upon without making other inquiries appropriate to the circumstances. Any personal information you supply to Oracle Shopping Centre Limited or Lawton Communications Group Ltd will be used as set out in The Oracle's Privacy Policy. You undertake that all details and representations you provide to us for the purpose of registering on the website and app are correct. Oracle Shopping Centre Limited shall use its reasonable endeavours to ensure that the information contained on the website and app is accurate and up to date. Copyright All materials presented on this website and app, including without limitation, any logo, design, text, graphic, and their arrangement, are licensed to or owned by Hammerson plc or other companies in the Hammerson plc Group of Companies or the owners of shopping centres managed by Hammerson plc. Unless we indicate otherwise, you must not copy, distribute, republish, download, display, post or transmit any material from our website and app in any form or by any means, including, but not limited to, electronic, mechanical or otherwise, without our prior written permission or the written permission of the relevant copyright owner. You may access and use the materials on this website and app for your own personal use only. You must not do anything to alter, modify or add to the material on this website and app.

Trademarks

"The Oracle" is a registered trade mark in England. Any other trademarks appearing on this website and app are the trademarks of the relevant owners. You must not use any trade mark that appears on this website and app without the written permission of the relevant owner. User Conduct In accessing this website and app, you must not:

disrupt or interfere with the website and app, or any services, system resources, accounts, servers or networks connected to or accessible through this website and app or linked website and apps; disrupt or interfere with any other user's enjoyment of this website and app or linked website and apps;

attempt to obtain unauthorised access to this website and app or parts of this website and app that are not opened to public access; or

Post or transmit to or via this website and app any material that may infringe the intellectual property rights of any third party, or any defamatory, derogatory or offensive material or publication.

In addition, you agree that you are solely responsible for actions and communications you have undertaken or transmitted through this website and app. You agree to indemnify and hold us harmless from any claim, action, demand, loss or damages made or incurred by any third party arising out of, or relating to your conduct (including transmitting any defamatory, derogatory or offensive statements or material to any person), your breach of these terms and conditions, or your breach of any rights of third parties. This website and app contains links to other website and apps which are independent of Oracle Shopping Centre Limited and are maintained by third parties. 

Oracle Shopping Centre Limited is not responsible for the contents of any third party website and apps and shall not be liable for any damages or injury arising from the contents of such web sites. Any links to other website and apps are provided as a convenience to you as a user of this site, and does not imply Oracle Shopping Centre Limited's endorsement of the linked web sites or association with their operators. You must asses their party website and app content for the suitability for your purposes. You are solely responsible for the actions you take in reliance of the content on or accessed through this website and app. 

Third party web sites are likely to have their own restrictions on how you may use the content on those website and apps and what responsibility the website and app provider will accept (if any) in relation to the content. 

You should ensure you read and comply with these. You must comply with all applicable local, state, national and international laws and regulations that relate to your use of or activities on this website and app. 

Disclaimer and Limitation 

We reserve the right to make any change to the information appearing on the website and app, including without limitation changes to any concept, design elements, diagrams and lay-out of, and the positioning of tenants at the shopping centre, at any time without giving notice. 

We do not and cannot guarantee that this website and app or the server that operates is free of: 

viruses or other corrupted materials; or occasional outages or disruption of services, which prevent you from either accessing this website and app or other third party website and apps via this website and app.

This website and app and the information, services, products and materials available through it are provided on "as-is" and "as available" basis, without warranty or condition of any kind, either expressed or implied, to the extent permitted under any applicable law. 

Your use of this website and app, including all content, data or software distributed by, downloaded or accessed from or through this website and app, is at your own risk. You will be solely responsible for any damage caused to you, including to your business, financial affairs, or your computer system or loss of data that results from your use of this website and app, including the download of such content, data and/or software. For your own safety you should take regular back-up copies off data and use the latest virus checking software and Oracle Shopping Centre Limited cannot accept any liability arising from your failure to do so. 

We expressly disclaim all liability howsoever caused to you or any other persons in respect of the information or material on this website and app (or accessed via this website and app), including but not limited to any diagrams and lay-out of the shopping centre, and any defamatory, derogatory or offensive material or publication. 

We do not have any control over the information, products or services offered by third parties on or through this website and app, or at their own website and apps. With the exception of those damages arising as a result of fraudulent representations we assume no responsibility for and make no warranty or representation as to the accuracy, availability, currency, completeness, reliability or usefulness of the information, products or services distributed or made available by third parties on or through this website and app. 

If a jurisdiction does not allow: 

the exclusion of implied warranties; or 

the exclusion or limitation of liability, in accordance with these terms and conditions but allows a limitation of liability to a certain maximum extent, then our liability is limited to that extent. To the full extent permitted by law, any conditions, warranties or liabilities imposed on us, or implied into these terms and conditions, under any law are hereby excluded. 

For the purposes of this section, the words "we" or "us" include Oracle Shopping Centre Limited and it's related bodies corporate, officers, directors, employees, agents, suppliers, and any other party involved in creating, producing, transmitting, or distributing this website and app or related services. 

Applicable Law 

These terms and conditions are governed by and construed in accordance with the laws of England. You consent and submit to the non-exclusive jurisdiction of the English courts. 

Termination 

We reserve the right, without notice and in our sole and absolute discretion, to discontinue and terminate any service offered by or through this website and app as well as this website and app at any time. 

Severability 

> If any of these terms and conditions is deemed unlawful, void or for any reason unenforceable, then that provision may be severed from these terms and conditions, and it will not affect the validity and enforceability of the remaining provisions. 

Contact Details 

If you would like to contact The Oracle Shopping Centre Limited, our contact details are as follows:
 

The Oracle Shopping Centre Limited. 
Management Suite 
Reading RG1 2AG 
Telephone: - (0118) 9659000 
E-Mail: - comments@TheOracle.com 

The Oracle VAT number is GB 701318775

Competitions (Website, Facebook, Twitter & Instagram) - Terms and Conditions

The winner will be notified by telephone and /or email within 14 days of the Closing Date using the contact details provided at the time of entry.

The winner must collect their prize in person from The Oracle, Reading at a time to be mutually agreed. Prizes must be collected within 14 days. If the prize is unclaimed after this time, it will lapse and the Promoter may (but shall not be obliged to) offer the unclaimed prize to a runner up selected in accordance with these Terms and Conditions. No cash alternative.

The Promoter reserves the right to modify these Terms and Conditions at any time on giving notice through its website and Oracle PLUS app www.theoracle.com

By entering Free Prize Draws you: (a) accept these Terms and Conditions; and (b) consent to the use of your personal data by the Promoter for the purposes of administration of the Draw (including publishing your name and county if you are the winner) and any other purposes to which you have consented.

You agree that if you are a winner, you will take part in and co-operate fully with reasonable publicity and to the use of your name and photograph in such publicity.

The judge's decision will be final and no correspondence will be entered into.No responsibility can be accepted for lost entries or incomplete entries.This promotion is governed by English law and subject to the exclusive jurisdiction of the English Courts.

Promoter: The Oracle, Reading 

Hotel Chocolat Competition

All entries must be received by close of business on Sunday 16th September 2018. 1 winner will be drawn at random under independent supervision. The prize consists of Hotel Chocolat bundle including the following: 1x Hotel Chocolat Chocolatiers Table, 1x bottle of limited edition Pinot Coupage, 1x bottle of Cocoa Gin, 1x The Everything Collection hamper, 1x The Little Ray of Sunshine hamper, 1x The Milk to Caramel Sleekster, 1x Rocky Road Giant Slab, 1x Milky Hot Chocolat powder, 1x Trillionaire shortbread selector, 1x Dizzy Praline selector, 1x Billionaires shortbread selector and 1x Hotel Chocolat tote bag. The prize is non-transferable and there is no cash alternative. The winner must come in to the centre and collect from The Customer Service Desk. The prize will not be posted. The prize cannot be exchanged or refunded – this does not affect your statutory rights. Open to UK residents aged 18 years and over, except employees of The Oracle Shopping Centre or their agents. The judge’s decision is final. The winner will be notified by email on Monday 17th September 2018. The Oracle Shopping Centre reserves the right to (i) cancel this promotion, (ii) cancel or refuse any individual’s entry and (iii) amend these terms and conditions (and will use reasonable endeavours to notify changes to entrants and potential entrants). Promoter: The Oracle Shopping Centre. Data protection: The information you provide will be held in databases owned by The Oracle Shopping Centre and will never be given to a third party.

Adventure Pass 


NOTE: The following is in addition to the Adventure Pass Terms and Conditions as stated in pass activation process and can be found at any time on both the Adventure Pass App & Website.
1. Voucher entitles bearer to one Adventure Pass.
2. Each voucher has a unique pass number which is valid for one activation only
3. Once activated Adventure Pass permits its bearer to free equipment rental, lessons or activities (“free bookings offer”) within the Adventure Pass network, until 1st October 2018 (“summer promotion period”).
4. There are no restrictions on the number of bookings that can be made within the summer promotion period.
5. Free bookings offer is valid only when bookings are made exclusively through the Adventure Pass App or Website and not those made directly with activity provider.
6. Once booking has been requested, it will be confirmed by the Adventure Pass team. Without a confirmation email and/or confirmed status on the booking in the Adventure Pass App, booking is not confirmed.
7. Once booking has been confirmed Pass Holders must be able, when asked, to display their Adventure Pass to activity providers. This can be done by navigating to the ‘Your App’ page on the App, or showing the confirmation email.
8. Offer is valid for a party size of one, however pass holders can invite up to two extra people to join them by adding their email addresses in the ‘specific requests’ box of the booking page. They will receive an email with their own pass numbers and must download, activate and book the activity themselves for their activity to be free.
9. On 1st October 2018 the summer promotion period will end and all activities will then be offered at a discount. Discounts vary from 10% to 25%.
10. Any issues with activating your Adventure Pass can be addressed by emailing hello@adventure-pass.com with your pass number as the subject or calling 01315162866.

Smiggle Back to School Competition

All entries must be received by close of business on Tuesday 18th September 2018. 1 winner will be drawn at random under independent supervision. The prize consists of 1x 'Stylin' backpack, 1x pencil case and 1x lunchbox. The prize is non-transferable and there is no cash alternative. The winner must come in to the centre and collect from The Customer Service Desk. The prize will not be posted. The prize cannot be exchanged or refunded – this does not affect your statutory rights. Open to UK residents aged 18 years and over, except employees of The Oracle Shopping Centre or their agents. The judge’s decision is final. The winner will be notified by email on Wednesday 19th September 2018. The Oracle Shopping Centre reserves the right to (i) cancel this promotion, (ii) cancel or refuse any individual’s entry and (iii) amend these terms and conditions (and will use reasonable endeavours to notify changes to entrants and potential entrants). Promoter: The Oracle Shopping Centre. Data protection: The information you provide will be held in databases owned by The Oracle Shopping Centre and will never be given to a third party.

Clarins spa treatment and £80 Cote Brassiere gift voucher competition 

N.B This prize draw is only open to selected members of the The Oracle (henceforth referred to as ‘The Oracle’) database.

1. By participating you agree to the requirements set out in all promotional materials and the following General Terms and Conditions.

2. Prizes are subject to availability

3. Open to residents of the mainland UK unless otherwise stated. Not open to employees (or their immediate families) of The Oracle, its agencies, owners or anyone else professionally associated with this promotion.  The Oracle reserves the right to request proof of identity or to verify eligibility conditions and to award any prize to the winner in person.

4. Maximum one entry per person unless otherwise stated. Entries via agents or third parties or the use of multiple identities and email addresses are not permitted.

5.        Use of automated entries or programs is prohibited and all such entries will be disqualified if discovered.

6.    The Oracle reserves the right to disqualify late, misdirected, incomplete, corrupted, lost, illegible or invalid entries. 

7. Prizes must be collected from The Oracle. If any prize cannot be collected within the given timescale, The Oracle reserves the right to select an alternative winner or re-distribute the prize in a future competition or prize draw.  The Oracle has no responsibility to anyone who has not collected the prize and no compensation will be due.

8.    The Oracle has arranged this Promotion in good faith but, to the fullest extent allowed by law, accepts no responsibility for loss or damages as a result of anyone participating in the Promotion or any aspect of any prize awarded. Your legal rights as a consumer are not affected.

9.   The Oracle reserves the right to modify, suspend, cancel or terminate the promotion or extend or resume the entry period or disqualify any participant at any time without giving advance notice and will do so if it cannot be guaranteed that the promotion can be carried out fairly or correctly for technical, legal or other reasons or if The Oracle suspects that any person has been manipulating entries or the results or has acted unethically in any other way

10.     No cash or other alternative prizes are available, except when in the event of circumstances outside of its control The Oracle reserves the right to substitute a prize of equal or greater value. Prizes cannot be transferred or sold. The Clarins Spa Voucher will be valid for one year.

11.    We require a response before we award any prize and if no response is received after 31 days after the closing date, The Oracle reserves the right to withdraw prize entitlement and award the prize to someone else. The Oracle has no responsibility to anyone who has not responded and no compensation will be due.

12.    Winners may be required to participate in reasonable related publicity without further payment or permission.  The Oracle may publish first name, surname initial, age and/or town/city in printed or digital communications
13.     The judge’s decision is final and we reserve the right not to correspond on any matter.

14.     The laws of England apply and any disputes will be dealt with in the English courts only

15.  Standard terms & conditions to be read in conjunction with specific terms and conditions available on each web page. Specific T&Cs take precedence where the two sets diverge

16.     The winner will be contacted via email or telephone and must reply to the email or confirm their details via telephone to be able to collect the prize.

17. Entry via web form in email

18. Competition ends 5th October 2018.
19.Clarins Spa Treatment offered = Clarins signature PLUS treatment (£85pp) at House of Fraser - Valid till 05/10/2019

20. Value of Cote voucher (£80) Valid till 4/12/18


Win a Mulberry Handbag Style Seeker Live Competition

All entries must be received by close of business on 3rd October 2018. 1 winner will be drawn at random under independent supervision. The prize consists of 1x Mulberry Darley Grain Veg Tan Leather Bag in Deep Pink worth £595.00. If the handbag is out of stock, an alternative will be provided of the same amount. The prize is non-transferable and there is no cash alternative. The winner must come in to the centre and collect from The Customer Service Desk. The prize will not be posted. The prize cannot be exchanged or refunded – this does not affect your statutory rights. Open to UK residents aged 18 years and over, except employees of The Oracle Shopping Centre or their agents. The judge’s decision is final. The winner will be notified by email on 4th October 2018. The Oracle Shopping Centre reserves the right to (i) cancel this promotion, (ii) cancel or refuse any individual’s entry and (iii) amend these terms and conditions (and will use reasonable endeavours to notify changes to entrants and potential entrants). Promoter: The Oracle Shopping Centre. Data protection: The information you provide will be held in databases owned by The Oracle Shopping Centre and will never be given to a third party.


Mascara Giveaway - Style Seeker Live 

- Offer only available to registered PLUS users 
- One per customer 
- QR code must be scanned in order to be redeemed 
- Available only until stock lasts 
- The Oracle has arranged this Promotion in good faith but, to the fullest extent allowed by law, accepts no responsibility for loss or damages as a result of anyone participating in the Promotion or any aspect of any prize awarded. 
- Your legal rights as a consumer are not affected.
- By participating you agree to the requirements set out in all promotional materials and the following General Terms and Conditions
- No cash or other alternative prizes are available
- Standard terms & conditions to be read in conjunction with specific terms and conditions available on each web page. Specific T&Cs take precedence where the two sets diverge.

Beats Pill+ portable speaker Competition

N.B This prize draw is only open to selected members of the The Oracle (henceforth referred to as The Oracle) database.

1. By participating you agree to the requirements set out in all promotional materials and the following General Terms and Conditions.

2. Open to residents of the mainland UK unless otherwise stated. Not open to employees (or their immediate families) of The Oracle, its agencies, owners or anyone else professionally associated with this promotion. The Oracle reserves the right to request proof of identity or to verify eligibility conditions and to award any prize to the winner in person.

3. Maximum one entry per person unless otherwise stated. Entries via agents or third parties or the use of multiple identities and email addresses are not permitted.

4. Use of automated entries or programs is prohibited and all such entries will be disqualified if discovered.

5. The Oracle reserves the right to disqualify late, misdirected, incomplete, corrupted, lost, illegible or invalid entries. 

6. Prizes must be collected from The Oracle, Prize includes Beats Pill+ (Value £179.95). Winner can choose colour of prize if available, otherwise alternative colour will be automatically selected. If prize cannot be collected within the given timescale, The Oracle reserves the right to select an alternative winner or re-distribute the prize in a future competition or prize draw.  The Oracle has no responsibility to anyone who has not collected the prize and no compensation will be due.

7. The Oracle has arranged this Promotion in good faith but, to the fullest extent allowed by law, accepts no responsibility for loss or damages as a result of anyone participating in the Promotion or any aspect of any prize awarded. Your legal rights as a consumer are not affected.

8. The Oracle reserves the right to modify, suspend, cancel or terminate the promotion or extend or resume the entry period or disqualify any participant at any time without giving advance notice and will do so if it cannot be guaranteed that the promotion can be carried out fairly or correctly for technical, legal or other reasons or if The Oracle suspects that any person has been manipulating entries or the results or has acted unethically in any other way.

9. No cash or other alternative prizes are available, except when in the event of circumstances outside of its control The Oracle reserves the right to substitute a prize of equal or greater value. Prizes cannot be transferred or sold.

10. We require a response before we award any prize and if no response is received after 31 days after the closing date, The Oracle reserves the right to withdraw prize entitlement and award the prize to someone else.  The Oracle has no responsibility to anyone who has not responded and no compensation will be due.

11. Winners may be required to participate in reasonable related publicity without further payment or permission. The Oracle may publish first name, surname initial, age and/or town/city in printed or digital communications.

12. The judge’s decision is final and we reserve the right not to correspond on any matter.

13. The laws of England apply and any disputes will be dealt with in the English courts only.

14. Standard terms & conditions to be read in conjunction with specific terms and conditions available on each web page. Specific T&Cs take precedence where the two sets diverge.

15. The winner will be contacted via email or telephone and must reply to the email or confirm their details via telephone to be able to collect the prize.

16. Entry via web form in email.
17. Subject to availability 
18. Competition closes 5th October 2018
19. Standard t&c’s apply

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