The Oracle

Terms and Conditions

Terms & Conditions of Use of Website

Please read these terms and conditions carefully before using this website and app. By using this website and app, you signify that you have read and accepted these terms and conditions. If you do not agree to these terms and conditions, do not use this website and app.

Information Purposes Only

This website is owned by Oracle Shopping Centre Limited and provides information of a general nature and is designed for information purposes only and should not be relied upon without making other inquiries appropriate to the circumstances. Any personal information you supply to Oracle Shopping Centre Limited or Lawton Communications Group Ltd will be used as set out in The Oracle's Privacy Policy. You undertake that all details and representations you provide to us for the purpose of registering on the website are correct. Oracle Shopping Centre Limited shall use its reasonable endeavours to ensure that the information contained on the website is accurate and up to date. Copyright All materials presented on this website, including without limitation, any logo, design, text, graphic, and their arrangement, are licensed to or owned by Hammerson plc or other companies in the Hammerson plc Group of Companies or the owners of shopping centres managed by Hammerson plc. Unless we indicate otherwise, you must not copy, distribute, republish, download, display, post or transmit any material from our website and app in any form or by any means, including, but not limited to, electronic, mechanical or otherwise, without our prior written permission or the written permission of the relevant copyright owner. You may access and use the materials on this website and app for your own personal use only. You must not do anything to alter, modify or add to the material on this website and app.


"The Oracle" is a registered trade mark in England. Any other trademarks appearing on this website and app are the trademarks of the relevant owners. You must not use any trade mark that appears on this website and app without the written permission of the relevant owner. User Conduct In accessing this website and app, you must not: disrupt or interfere with the website, or any services, system resources, accounts, servers or networks connected to or accessible through this website or linked website and apps; disrupt or interfere with any other user's enjoyment of this website and app or linked website and apps; attempt to obtain unauthorised access to this website or parts of this website that are not opened to public access; or Post or transmit to or via this website any material that may infringe the intellectual property rights of any third party, or any defamatory, derogatory or offensive material or publication. In addition, you agree that you are solely responsible for actions and communications you have undertaken or transmitted through this website and app. You agree to indemnify and hold us harmless from any claim, action, demand, loss or damages made or incurred by any third party arising out of, or relating to your conduct (including transmitting any defamatory, derogatory or offensive statements or material to any person), your breach of these terms and conditions, or your breach of any rights of third parties. This website and app contains links to other website and apps which are independent of Oracle Shopping Centre Limited and are maintained by third parties.  Oracle Shopping Centre Limited is not responsible for the contents of any third party website and apps and shall not be liable for any damages or injury arising from the contents of such web sites. Any links to other website and apps are provided as a convenience to you as a user of this site, and does not imply Oracle Shopping Centre Limited's endorsement of the linked web sites or association with their operators. You must asses their party website and app content for the suitability for your purposes. You are solely responsible for the actions you take in reliance of the content on or accessed through this website and app.  Third party web sites are likely to have their own restrictions on how you may use the content on those website and apps and what responsibility the website and app provider will accept (if any) in relation to the content.  You should ensure you read and comply with these. You must comply with all applicable local, state, national and international laws and regulations that relate to your use of or activities on this website and app.  Disclaimer and Limitation  We reserve the right to make any change to the information appearing on the website and app, including without limitation changes to any concept, design elements, diagrams and lay-out of, and the positioning of tenants at the shopping centre, at any time without giving notice.  We do not and cannot guarantee that this website and app or the server that operates is free of:  viruses or other corrupted materials; or occasional outages or disruption of services, which prevent you from either accessing this website and app or other third party website and apps via this website and app. This website and app and the information, services, products and materials available through it are provided on "as-is" and "as available" basis, without warranty or condition of any kind, either expressed or implied, to the extent permitted under any applicable law.  Your use of this website and app, including all content, data or software distributed by, downloaded or accessed from or through this website and app, is at your own risk. You will be solely responsible for any damage caused to you, including to your business, financial affairs, or your computer system or loss of data that results from your use of this website and app, including the download of such content, data and/or software. For your own safety you should take regular back-up copies off data and use the latest virus checking software and Oracle Shopping Centre Limited cannot accept any liability arising from your failure to do so.  We expressly disclaim all liability howsoever caused to you or any other persons in respect of the information or material on this website and app (or accessed via this website and app), including but not limited to any diagrams and lay-out of the shopping centre, and any defamatory, derogatory or offensive material or publication.  We do not have any control over the information, products or services offered by third parties on or through this website and app, or at their own website and apps. With the exception of those damages arising as a result of fraudulent representations we assume no responsibility for and make no warranty or representation as to the accuracy, availability, currency, completeness, reliability or usefulness of the information, products or services distributed or made available by third parties on or through this website and app.  If a jurisdiction does not allow:  the exclusion of implied warranties; or  the exclusion or limitation of liability, in accordance with these terms and conditions but allows a limitation of liability to a certain maximum extent, then our liability is limited to that extent. To the full extent permitted by law, any conditions, warranties or liabilities imposed on us, or implied into these terms and conditions, under any law are hereby excluded.  For the purposes of this section, the words "we" or "us" include Oracle Shopping Centre Limited and it's related bodies corporate, officers, directors, employees, agents, suppliers, and any other party involved in creating, producing, transmitting, or distributing this website and app or related services.  Applicable Law  These terms and conditions are governed by and construed in accordance with the laws of England. You consent and submit to the non-exclusive jurisdiction of the English courts.  Termination  We reserve the right, without notice and in our sole and absolute discretion, to discontinue and terminate any service offered by or through this website and app as well as this website and app at any time.  Severability  > If any of these terms and conditions is deemed unlawful, void or for any reason unenforceable, then that provision may be severed from these terms and conditions, and it will not affect the validity and enforceability of the remaining provisions.  Contact Details  If you would like to contact The Oracle Shopping Centre Limited, our contact details are as follows:  The Oracle Shopping Centre Limited.  Management Suite  Reading RG1 2AG  Telephone: - (0118) 9659000  E-Mail: -  The Oracle VAT number is GB 701318775 Competitions (Website, Facebook, Twitter & Instagram) - Terms and Conditions The winner will be notified by telephone and /or email within 14 days of the Closing Date using the contact details provided at the time of entry. The winner must collect their prize in person from The Oracle, Reading at a time to be mutually agreed. Prizes must be collected within 14 days. If the prize is unclaimed after this time, it will lapse and the Promoter may (but shall not be obliged to) offer the unclaimed prize to a runner up selected in accordance with these Terms and Conditions. No cash alternative. The Promoter reserves the right to modify these Terms and Conditions at any time on giving notice through its website and Oracle PLUS app

By entering Free Prize Draws you: (a) accept these Terms and Conditions; and (b) consent to the use of your personal data by the Promoter for the purposes of administration of the Draw (including publishing your name and county if you are the winner) and any other purposes to which you have consented. You agree that if you are a winner, you will take part in and co-operate fully with reasonable publicity and to the use of your name and photograph in such publicity. The judge's decision will be final and no correspondence will be entered into.No responsibility can be accepted for lost entries or incomplete entries.This promotion is governed by English law and subject to the exclusive jurisdiction of the English Courts. Promoter: The Oracle, Reading

The Oracle presents Roller Land Terms and Conditions Disclaimer If you have a medical condition or pre-existing medical condition that could be affected by skating, you should not use this equipment. Anyone with or who has had- neck/ back/ knee/ joint/ ankle issues or anyone who is pregnant or anyone who is intoxicated must NOT USE the rink. All users of the Skating Rink skate at their own risk. Falling over is highly likely unless you can skate, and even then, you might fall. HELMETS AND SAFETY PADS SHOULD BE WORN AT ALL TIMES for anyone under 14. Be aware of your limits and do not exceed them. Children under 14 must be accompanied by an adult. Do not take off your shoes until you get to the skate counter. Do not put your skates on until you reach your seat. Skates must be worn only on carpeted areas and on the skating surface. Skating has inherent risks and skaters participate at their own risk. Injuries include, but are not limited to - fractures, dislocations, sprains, strains, head injuries etc. Under 14's Must wear safety equipment. No smoking, alcohol, food or drink within the rink site. Do not use mobile phones / cameras on the rink. If you notice any dangerous behaviour or someone not complying with rink rules, notify a rink steward immediately. Abusive or anti-social behaviour will not be tolerated and will result in immediate exclusion from the rink. No element of competition involving speed / timed events/ human chains is permitted. Rink staff are provided for your safety and you must always follow their instructions. Items left at the skate counter are left at the owner's risk. General Terms & Conditions Ticket bookings close for each session 15 mins prior to their booking start time. E.g. If your skate time slot is at 13:00 then you must arrive between 12:30 and 12:45 for guaranteed entry

Tickets are non-refundable. We may be able to transfer your ticket to an alternative time/date (subject to availability and provided we are given 72 hours’ notice). Please note this may not always be possible and the ticket enquiry line is not staffed 24/7.

We cannot accept cash ticket sales. All tickets must be purchased via the booking platform or by card at the door

Ticket prices are £8 for adults (14+ years ) and £6 per child (up to and including 13 years) £22 for a family saver ticket (2 x adults, 2 x children OR 1 x adult, 3 children)

Children under the age of 14 must be accompanied by a fully paying adult over the age of 18

Each ticket admits one person and includes entry to Roller Land for a one 30 minute session, roller skates, optional glitter make-up, access to the chill out lounge, photo ops and props - Participants must wear roller skates on the rink at all times - Participants can opt to bring their own skates, but ticket charges will remain the same - Tickets are only valid for the session date and time selected at booking - No food or drink should be consumed in this venue - No smoking, e-cigarettes or similar devices inside this venue

Pizza Express - Competition terms and conditions

The competition begins on 26th June 2023 and ends on 5th July 2023 at 5pm; the winner will be contacted after this period. You must be over 18 to enter. To enter, you must provide a valid email address. The winner will win a meal for x2 adults with a starter or a side dish, a main, a dessert and a drink per person, plus 2 Piccolo kids meals at PizzaExpress Reading Oracle pizzeria. The prize will be valid for 12 months from accepting the prize. Full T&Cs apply. The winner will be chosen at random from all eligible entries. The winner will be contacted by The Oracle Marketing team with instructions on how to claim their prize. The winner will then need to confirm they would like to accept their prize by following the details on the message within 5 days of the Promoter’s initial public message. If we cannot contact the winner, we may choose another winner from eligible entries. No cash alternative or alternative prize is available. Your personal data will be processed in accordance with data protection laws. Your data will be passed on to Pizza Express to administer the prize. Please see our privacy policy at This promotion, and any dispute or claim arising out of or in connection with it (including the prize), shall be governed by and construed in accordance with English Law. You irrevocably agree that the courts of England shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with this Promotion (including the prize). Promoter: PizzaExpress, Hunton House, Highbridge Estate, Oxford Road, Uxbridge, UB8 1LX.