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The Oracle Shopping Centre,


0118 965 9000

Here at The Oracle, we value any comments or suggestions you make. Your views are important to us as they help us get things right and make future plans. 

We want to know what you liked about your visit, and which services you found useful – but we would also like to know when we get things wrong. If you have used our services and would like to make a comment about them – good or bad – please tell us.

We will:

  • Aim to meet the needs of everyone who uses our services;
  • Value your comments and suggestions for improving services;
  • Always treat your comments confidentially; and 
  • Treat you fairly (what you say will not affect the service you receive).
If you feel that you have not received the standard of service you expect, or that we may not be providing an adequate service in a particular area, please try where possible to resolve the issue with the department responsible.

If you’re looking for details on how to get to The Oracle, please refer to the Getting Here section 

Contact The Oracle

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