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Supervisor

Role Overview:
Passionate about REISS, going the extra mile and providing exceptional service. leading by example, you will play your part within the store team, to provide a premium, genuine and tailored customer service experience which exceeds our customers expectations. you will also help support the management team communicate and motivate team members to deliver targets and operational success of the store.

Key Responsibilities:
Deliver a premium, genuine and tailored customer service experience which exceeds our customers expectations, engage the customer and build trust and loyalty, lead by example and coach others to deliver the highest standards.
Sales - Identify opportunities to sell our customer through, for example, alternative options, add on sales outfit building etc. in a manner which is sincere and genuine and best fits the customers requirements encourage and drive the team to maximize sales.
Keep up to date and an in depth knowledge of product, communicate and share your knowledge with store team and communicate positively about the brand.
Actively engage and undertake duties that support the store operations for e.g opening and closing activity, front cover, fitting room service, till point transactions, keep store tidy and clean, process delivery handle product movement, replenishment and merchandising, delegate duties and responsibilities to team members ensuring they deliver and complete to the highest standard and in a timely manner.
Comply and adhere to company policy and procedures including operational processes and procedures including those relating to for example, minimizing stock loss, health and safety etc. 
Attend and participate in team briefs and meetings, where required or requested deliver team briefs.

Qualities and Behaviors:
Experience in retail fashion or service, ideally within a premium or luxury environment
Understanding of or experience in premium customer service, clientele and CRM.
Passion or interest in fashion, design or styling.
Excellent communication skills interpersonal skills.
Motivated, focused and driven to achieve individual and team goals.
Ability to work at pace.
Take pride in personal presentation and grooming
Personable, confident, resilient, energetic and a sense of fun!

Uniform discount and a bonus scheme.



How To Apply

Application closing date 03/10/19

To Apply - Email CV and cover letter, or come in and introduce yourself personally, 
reading@reiss.com 

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