Contact Us

We value any comments or suggestions you make. Your views are important to us as they help us get things right and make future plans. We want to know what you like and if you found our services useful. We would also like to know when we get things wrong. If you have used our services and would like to make a comment about them – good or bad – please tell us.

We will:
• Aim to meet the needs of everyone who uses our services;
• Value your comments and suggestions for improving services;
• Always treat your comments confidentially; and
• Treat you fairly (what you say will not affect the service you receive).

The Oracle Shopping Centre is keen to receive your comments on services generally, not just in relation to complaints. We would welcome any views you have about our services, for example, if you feel a service is working particularly well we would like to know this too.

In addition, if you feel that you have not received the standard of service you expect or that we may not be providing an adequate service in a particular area, it is best to try and resolve the issue with the department responsible.

Please contact:

The Oracle Shopping Centre Limited
Management Suite
Reading
RG1 2AG

Telephone: (0118) 9659000
E-Mail: comments@TheOracle.com  

For further details on how to get to The Oracle please refer to the Getting Here section